THE LESSON OF THE LEFTOVERS
I apologize in advance if
the thought of even more post-Thanksgiving turkey makes you groan.
Still, I hope
you’ll read on because –
- No matter how abundant your second-, third-, or even fourth-day surplus was, it’s miniscule compared to the “leftover” challenge Gerry Thomas successfully overcame.
And --
- Although he died in 2005 at the age of 83, it’s particularly appropriate to revisit his claim to culinary fame on this Monday after a l-o-n-g weekend of coping with Thanksgiving leftovers since it supplies us with a seasonal TGIM TURKEY TAKEAWAY or two.
Here’s the story: During World War II, Thomas was a U.S. Army
intelligence officer and was awarded the Bronze Star for his work in breaking
Japanese codes. After the war he went to work as a salesman for C.A. Swanson
& Sons.
In 1953, the
company overbought turkey for Thanksgiving.
You think you had leftovers? Swanson had 260 tons of “left-over” turkey.
What to do? They had no room to store the excess, so they
loaded the half a million+ pounds of poultry into ten refrigerated train cars
that had to keep moving continuously so the electricity/refrigeration would
stay on.
Clearly, this
wasn’t the most efficient solution.
So, as Gourmet magazine reports it, the Swanson
brothers challenged their employees to come up with an alternate use for the
meat.
Although there is
some dispute about the depth of his contribution, for years Gerry Thomas
maintained he came up with –
The solution:
Package it as frozen dinners with side dishes in aluminum trays. |
Talkin’ turkey: Thomas said he designed the company's famous
three-compartment aluminum tray (the dessert didn’t appear until 1960) after
seeing a similar tray used by Pan Am Airways.
He also –
... said he
coined the name "TV Dinner"
… brainstormed
the idea of having the packaging resemble a 50’s-era TV set
and
… contributed the
recipe for the cornbread stuffing.
In 1954 it was an immediate success: Swanson sold 10 million of the dinners --
at 98 cents each -- in part because they took "only" half an hour to
heat up.
The company
quickly expanded the line to other meals, which some say Thomas tested on his
own family. In the late 1960s he reputedly helped adapt the meal to a new
kitchen appliance -- the microwave oven -- which cut prep time to about 5
minutes.
Now, according to
the American Frozen Food Institute, the average American eats 72 frozen meals a
year and frozen foods are a $60 billion
industry.
The Library of Congress
says the history of the TV Dinner is
murky, but notes that frozen dinners existed several years before Swanson made
the idea famous. Pinnacle Foods, which currently owns Swanson, still credits
Thomas with proposing the TV Dinner
concept.
In an interview
with the Associated Press news agency Thomas recalled, “I think the name made
all the difference in the world … It’s a pleasure being identified as the
person who did this because it changed the way people live.”
If you’re not old
enough to recall, that’s actually pretty accurate.
Due to Swanson’s
brand notoriety, expansive advertising campaign, and catchy concept, the idea
and availability of TV Dinner s altered
the way people approached frozen food.
And that rippled
out to have wider societal repercussions.
The original “Mother’s
little helper.” Even
before the Rolling Stones popularized the phrase (and in a far different
context) the TV Dinner was deemed
“The Great Liberator” arguably giving women (who were predominantly the family
cooks) more free time to pursue jobs and other activities while still providing
a hot meal for their families.
TGIM TURKEY TAKEAWAY: Gerry
Thomas was and is a great example of the EHFTB-FTWMIH
credo I espouse -- “Everything Happens For The Best—For Those Who Make It Happen.”
TGIM ACTION IDEA: Confronted
with a challenge, he drew on skills he had developed and observations he had
made and applied them to the situation at hand.
TGIM IDEA
IN ACTION: With a marketer’s “find-a-need-and-fill-it” mindset, he took apparently
disparate information he had absorbed (perhaps even unconsciously) in his
routine – air travel, kitchen skills (see the P.S.), awareness of trends in popular culture and emerging social
developments – and snatched victory from the jaws of defeat.
Then he brought
the elements together and applied the –
Useful Rule
of a Successful Product or Service:
Be first, best or different.
Can you do the same?
Of course you can. The EHFTB-FTWMIH
concept argues simply that you must
take action for anything to turn out “For
The Best.” You must be ever alert for opportunities to triumph in the
face of adversity.
It’s not easy.
You can’t be a passive bystander. You must be always preparing for the future.
And, when challenges arise, you must rally that preparation and confront them.
It isn’t enough to want the best. Continually challenge yourself to know what
you’re going to do to get to where you want to be. Effort makes achievement.
Talkin’ Turkey—and makin’ the effort to make it happen.
Geoff Steck
Chief Catalyst
Alexander Publishing & Marketing
Chief Catalyst
Alexander Publishing & Marketing
8 Depot Square
Englewood, NJ 07631
201-569-5373
201-569-5373
P.S. Historical
sidebar: Gerry Thomas
abstained from the quickie frozen meals. According to the BBC, Thomas’ wife
admitted that he was a gourmet cook (lucky for her) who never ate the dinners.